Last Updated: 22 July 2026
Zopzy ("we", "us", "our") operates the website zopzy.co, a multi-vendor marketplace connecting buyers, sellers, and dropshippers across India. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.
We collect information you provide directly, such as your name, email address, phone number, delivery address, and payment details when you register, place an order, sell products, or contact support. We also collect information automatically, such as device information, browser type, IP address, and usage data through cookies.
We use your information to: create and manage your account; process orders and payments; communicate order updates, shipping, and delivery status; provide customer support; improve our platform; prevent fraud; and comply with legal obligations.
All payments on Zopzy are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Zopzy does not store your card, UPI, or net banking credentials on its own servers — this data is handled directly by Razorpay in accordance with their security standards.
For physical orders, your name, delivery address, and phone number are shared with our shipping partner, Shiprocket, and the relevant courier partner solely for the purpose of order fulfilment and delivery.
We share your information with: sellers, for orders you place with them (limited to what's needed to fulfil your order); dropshippers, where applicable to the order; Razorpay, for payment processing; Shiprocket and courier partners, for shipping; and law enforcement or regulators, where required by law. We do not sell your personal information to third parties for marketing purposes.
We use cookies and similar technologies to keep you logged in, remember your cart, and understand how our platform is used. You can control cookies through your browser settings, though disabling them may affect site functionality.
We implement reasonable technical and organisational measures to protect your data, including encrypted connections and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may access, update, or request deletion of your personal information by contacting us at the details below. You may also opt out of promotional communications at any time.
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Zopzy is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above.
For any questions about this Privacy Policy or your data, contact us at:
Email: orders@zopzy.co
WhatsApp/Phone: +91 82798 74139